About Brite

Brite Payments is a leading open banking-powered account to account (A2A) payment provider of instant payments and instant payouts. We provide a convenient transaction experience for consumers and reduce the risk in the payment process for merchants. Founded in Stockholm in 2019, Brite is committed to providing the best possible payment solution for everyone involved in a transaction.

The team behind Brite has worked with launching the first-generation of fintech companies before founding Brite. We know the market landscape, technologies, opportunities, and challenges. Now we channel all those experiences into developing modern solutions that will benefit both merchants and end-users.

Want to join us on our journey? The future is Brite!

What you will do:

As a Senior Merchant Success Manager (iGaming) at Brite, you will play a crucial role in building and maintaining strong, long-term relationships with major international clients within the A2A-payment industry. You will collaborate closely with our commercial team, technical specialists, and fellow Merchant Success Managers.

Your responsibilities will include:

• Drive up-selling and cross selling initiatives with existing customers by introducing new markets and product features that Brite offers.
  
• Develop and prioritize product/service requests from customers and deliver solutions in a timely manner.
  
• Be accountable for the performance of the assigned portfolio of clients.
  
• Proactively identify, plan and execute customer growth enablers.
  
• Be very commercially aware and demonstrate strong price negotiation skills when presented with a challenging business case.
  
• Meet and exceed assigned individual and team targets and KPIs.
  
• Deliver exceptional service to your merchants, representing the challenger spirit of Brite through a high integrity, high availability approach towards all partners and customers alike.
  
• Work closely with our Product and Operations team to maximize merchant and consumer satisfaction.

Are you a Brite mind?

We are looking for a Brite mind that thrives in dynamic business development and enjoys building lasting customer relationships, using your entrepreneurial spirit to impact the payment landscape. You're adept at navigating partner needs and bringing clarity to complex situations. With strong communication skills, you convey critical feedback and drive our agile response strategy. Thriving in a fast-paced international environment, you excel in guiding complex discussions across all organizational levels.

The ideal candidate will have:

• Minimum of 4 years Account Management/Merchant Success Management experience in gaming and / or payments.
  
• Commercial experience in managing contract renewals and complex pricing negotiations.
• Experience in working in A2A payments
  
• Strong analytical skills with passion for logic and problem-solving
  
• Able to communicate complex topics clearly and effectively
  
• Humble, capable of fostering positive and lasting relationships
  
• Fun and easy going , individual contributor but also a strong team player!
  
• Proficiency in English

What we offer:

• An optimistic, caring, and inclusive culture where we want you to be yourself
  
• A dynamic, fast-paced, and innovative environment where you will have the possibility to make an impact from your first day onwards.
  
• A flat organization, friendly colleagues, and fast decision-making
  
• An environment where we start small and learn fast to do big things
  
• A team that cares about sharing, collaborative work, and prestigelessness
  
• ... and you will be part of a growing team of fun and skilled people ✨

Do you want to learn more about our recruitment process? Here you can read about the hiring flow and find answers to the most frequently asked questions.

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Please apply with your CV or your LinkedIn profile. We use screening questions to streamline this recruitment process, so a personal letter is not needed.